一、Strict organization and complete organization:
The company has a full-time after-sales service center and full-time after-sales service personnel:The after-sales service center is under the management of the sales department, and the full-time personnel are skilled and rigorous comrades. After receiving the user service information, the province has 24 hours and other provinces 48 hours of service in place.
2. After the maintenance personnel arrive at work, the fault is eliminated overnight, and the maintenance personnel can leave only after the normal operation for more than five hours after troubleshooting.
二、Strict execution of the contract
Strictly implement the after-sales service clause in the contract, sell the product warranty period of one year, implement the "three guarantees", for the products beyond the warranty period, the service channel will always be smooth, the product lifetime service, free of service fees. Do: users do not have questions, products do not have faults, and service is on call.
三、Technical improvement
Constantly understand user opinions, and take user feedback information as an important source to improve product performance and improve product quality. Where the product is installed, the after-sales service information feedback will follow. Establish after-sales service network, often get in touch with users, and constantly guide users to properly maintain and use equipment to prevent failures.
四、Strictly implement the company's after-sales services and management system:
After-sales service personnel have a warm attitude, thoughtful service, skilled and excellent style.
After-sales service personnel do not send or charge users indiscriminately, and do not add any trouble and burden to users. Fees other than those specified are not permitted.
3. Carefully fill in the after-sales service user feedback form, take every opinion of the user seriously, and reply in time.WEF series laboratory high temperature furnace has complete performance design, safety and practicability.
◆The maximum temperature is 1600°C, 1700°C.
◆ Using double furnace structure, other furnace roof construction technology, not only has the characteristics of fast heating speed, but also has the characteristics of overtemperature without collapsing and high temperature without falling ash; Inorganic fibers produced by vacuum forming technology are used as insulation materials for furnaces and other thermal insulation designs.
◆MoSi 2 rod is set on both sides of the furnace, which is easy to replace.
◆The furnace body is double-shell, air circulation and heat insulation, and the outer surface temperature is low.Quick installation and quick opening furnace door design, easy loading and unloading, double furnace door structure, shell adopts pressure vessel welding technology, vacuum degree: - 0.098MP a
◆ Triac control, transformer adjustment, PID parameter self-tuning function, manual/automatic interference-free switching function, overtemperature alarm function, with temperature compensation and temperature correction function.Programmable 50 time periods to meet continuous constant temperature and temperature control requirements.
◆Optional door opening power off function, with built-in parameter password control function.
◆ The heating speed is 0-15°C/min, and the programmable 50-segment automatic control of the temperature rise.
◆High temperature control accuracy, display accuracy ± 1°C; The punching temperature value is less than 3 °C.
◆ A variety of safety protection design, good safety performance, long service life
◆ You can choose paperless recorder or RS232 communication interface to realize on-site monitoring through computer to realize paperless recording of historical data and heating curve.
◆ Free on-site commissioning, on-site training, free fire door
Additional configuration
◆Optional rotary vane vacuum pump ◆Optional glass rotameter or mass flowmeter and inlet and outlet pipeline
Product model | volume | maximum temperature | Furnace size(mm) (WxLxH) | vacuum(MPa) | Heating power(KW) | Voltage (V) |
WEF.V6/16 | 6L | 1600°C | 150x300x120 | -0.098 | 8 | 380 |
WEF.V11/16 | 11L | 1600°C | 200x300x180 | -0.098 | 12 | 380 |
WEF.V15/16 | 15L | 1600°C | 200x400x180 | -0.098 | 16 | 380 |
WEF.V25/16 | 25L | 1600°C | 250x400x250 | -0.098 | 20 | 380 |
WEF.V38/16 | 38L | 1600°C | 300x500x250 | -0.098 | 25 | 380 |
WEF.V6/17 | 6L | 1700°C | 150x300x120 | -0.098 | 6 | 380 |
WEF.V11/17 | 11L | 1700°C | 200x300x180 | -0.098 | 8 | 380 |
WEF.V15/17 | 15L | 1700°C | 200x400x180 | -0.098 | 11 | 380 |
WEF.V25/17 | 25L | 1700°C | 250x400x250 | -0.098 | 14 | 380 |
WEF.V38/17 | 38L | 1700°C | 300x500x250 | -0.098 | 20 | 380 |